Quality Politics

In Gou Group leader in national, foreign and international removals and international logistics, we are committed to offering our clients the highest quality services to meet their diverse needs.

 

This is why the General Directorate has decided to implement a quality management system based on the ISO 9001:2015 standard and is committed to complying with the applicable requirements and regulations in order to achieve continuous improvement of the quality management system, as well as:

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• To understand and meet the needs and requirements of our customers regarding our services and achieve their satisfaction. 

• Have the highest qualified personnel in both the operational and administrative areas. 

• Constantly provide a high quality service and operational excellence through the application of standardized and efficient processes in all functional areas. 

• Work with commitment to continuous improvement. 

• Provide a high level of data transparency to effectively manage service quality and make the right decisions. 

• Document our management processes, quality control and that they are widely documented to continuously improve our services.